Mitsubishi
Thanks to Adnovate, our dealers can count on the service they need.
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The problem:
How do you support your dealers in a flexible, speedy and accessible way, without it costing too much time or money?
The solution:The Adnovate Service Platform allows Mitsubishi dealers to lay out materials themselves and put their questions to the Adnovate customer service desk.
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The result:
- Improved service;
Adnovate’s customer service desk is available via email and telephone during office hours for questions and support. Dealers can pose their questions directly, without going through the head office, and are helped immediately.
- Improved access;
By using one central platform, all centrally developed marketing items are instantly available for further use by the dealers.
- Improved flexibility;
The way the Adnovate Service Platform works allows changes and adjustments to be made quickly and at short notice. In this way, campaign materials can be available for the dealers within a couple of working days so that they can adequately respond to market conditions.
- Quicker;
The efficiency of the Adnovate Service Platform combined with a customer service desk offers dealers the means to organise and implement their communication activities quickly and efficiently.
- Improved service;